DARA is delivered electronically. There is no physical product and nothing is shipped.
What you receive
Your purchase provides one license key and access to the DARA installer for Windows. The key activates DARA on your PC. It is a perpetual license that does not expire and is not a subscription.
One license can be active on two PCs. You can move the license between your own PCs by activating DARA on the new PC. If two PCs are already active, DARA asks which one to move the license from. After a move, the license no longer covers the PC you moved it from. Activation and device limits are described in the License Agreement.
When you receive it
Immediately. The key is issued as soon as the payment provider confirms your payment, and is shown to you on the confirmation page for 24 hours and sent to the email address used at checkout. Please keep that email. We store only a one-way hash of your key, so we cannot send the same key again. If you lose it, you can request a replacement key at daraaudio.com/recover/, and the PCs you have already activated will keep working.
Because delivery is immediate, please read the right of withdrawal before you buy. Consenting to immediate delivery ends the statutory withdrawal period for buyers who have one. It does not affect the separate refund guarantee, which continues to apply either way.
What you need to use it
A PC running Windows, and an internet connection to activate. After activation DARA runs offline indefinitely; it does not require a periodic check-in to keep working.
The system requirements on the download page are part of the product description. If DARA does not run on a PC that meets them, that is a fault and the refund guarantee applies.
If delivery does not arrive
Check the spam or junk folder of the address used at checkout first. If the key has still not arrived, email support@daraaudio.com from that address with the order number, and we will send you a replacement key.
Never send a full license key to anyone, including us. If we need to confirm which key is yours, the final four characters are enough.
Updates
The updates we make available for this license are included at no extra charge and are delivered through DARA itself. We do not promise a particular update on a particular date.
When access can end
A license key stops working if the purchase is refunded or reversed, including by a chargeback, or where the purchase was fraudulent. Outside those cases a paid license is not withdrawn. An offline installation receives that status the next time it contacts the license service.